17 December 2008

NAV2009 in not recognised by Windows/XP SP3

I have just installed Windows/XP Service Pack 3 and guess what? Norton Anti-Virus 2009 is not recognised by it!

I got onto Symantec and their fix was to

  1. Settings
  2. Control Panel
  3. Security Center
  4. Click "Virus Protection"
  5. Click the "Recommendation" button
  6. Check the box for "I have an antivirus program that I'll monitor myself"

This stops the "Your computer might be at risk" balloon from appearing but it does mean that I have to verify that NAV2009 is up and running every time I start my PC and at regular intervals thereafter!

I guess my days of using Norton for anti-virus software are numbered as it does not appear that they are very good about making sure that their product works with ease!